Rujukan Laman

Your Data, Handled with Care at ph90

At ph90, we take your personal data seriously — what we collect, why we collect it, and how long we keep it are all set out clearly in…

Data dikumpul dengan telusHak akses data anda terjaminHubungi kami bila-bila masaPerlindungan akaun penuhPatuh kepada undang-undang tempatan

Explore Lobby Read FAQ

Browse What We Collect and Why

ph90 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect the name, email address, contact number and payment details you provide during registration and subsequent transactions. Payment context — including records tied to Touch 'n Go, GrabPay, Boost dan FPX — is stored solely to process your

1
deposits and withdrawals and to meet any obligations required by local law. We do not sell your personal data to third parties. Behavioural data such as pages visited and session duration is gathered through cookies to improve how the platform loads and responds for you. You
2
may request a full copy of the data we hold at any time by writing to our privacy team. All data is encrypted at rest and in transit using industry-standard protocols, and retention periods are reviewed annually.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN PRIVASI

Reach Our Privacy Team Directly

If you have a question about your data, want to request a correction, or need to know exactly what we hold on your account, our privacy support team is available around the clock. You can reach us through live chat on the ph90 website, by email, or via our dedicated privacy request form — whichever works best for you. We aim to respond to all data-related queries within 72 hours.

Team online

Live Chat

Start a live chat session directly on the ph90 website. Our team can verify your identity and walk you through any data request or correction on the spot, available 24 hours a day.

E-mel Privasi

Send your data query or deletion request to our dedicated privacy email address. Include your registered account email so we can locate your record and reply within 72 hours.

Borang Permintaan Data

Submit a structured data request using the form in your account dashboard under Privacy Settings. This is the quickest path for access, correction and erasure requests linked to your profile.

AMALAN PERLINDUNGAN DATA

Explore How We Protect Your Account

From the moment you register on ph90, multiple layers of protection apply to your personal data.

Penyulitan Data

All data — including account credentials and payment records from Touch 'n Go, GrabPay, Boost dan FPX — is encrypted using TLS 1.2 or higher, both while it moves between your device and our servers and while stored at rest.

Pengurusan Kuki

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can adjust your cookie preferences at any time through the settings panel inside your account without affecting your ability to log in.

Keselamatan Akaun

Two-factor authentication is available on every account. We also monitor for unusual login locations and will alert you by email if access is detected from a device or region you have not used before.

Tempoh Simpanan Data

We retain your account data for as long as your account is active and for a defined period after closure as required by local law. Once the retention window closes, your personal data is deleted or anonymised — no exceptions.

Hak Akses & Pembetulan

You have the right to request a copy of every data point we hold, ask us to correct inaccuracies, or request erasure where local law permits. Submit the request through your dashboard and we will process it within the timeframe stated in this policy.

Perubahan Dasar

Whenever this privacy policy is updated, we will post a notice on the ph90 website and send an email to your registered address at least seven days before the change takes effect, giving you time to review it.

Switch Through Your Privacy Questions

These are the questions we receive most often about how ph90 handles personal data. If your question is not covered here, open a live chat or use the privacy request form in your account dashboard to get a direct answer from our team.

We collect the name, email, phone number, and payment-method details you provide when opening your account. We also log session data such as login times and pages visited to keep the platform running smoothly and to detect any unusual activity on your account.

We do not sell your data. We share it only with payment processors — Touch 'n Go, GrabPay, Boost dan FPX — strictly to complete your transactions, and with any authority where local law requires us to do so. No marketing third parties receive your personal information.

Log in to your account, go to Privacy Settings, and submit a data-access request through the form there. Our privacy team will compile a full record and send it to your registered email within 30 days of receiving the request.

Yes, you may request erasure. Submit the request through the privacy form in your dashboard. We will delete or anonymise your data once any retention period required by local law has passed. We will confirm completion by email once the process is done.

We retain records for a defined period after account closure as required under applicable local law. After that window closes, all personal data is deleted or anonymised. The exact retention period is noted in the full policy document available in your account settings.

We use session cookies for login continuity and analytics cookies to monitor page performance. Both types can be managed in your account's cookie preferences panel. Disabling analytics cookies does not affect your ability to log in or complete transactions on the platform.

Contact us immediately via live chat or email. Our security team will lock the account, review recent login records, and guide you through the verification steps needed to regain secure access. We respond to security alerts within one hour around the clock.

Your Data, Handled with Care at ph90

Reach Our Privacy Team Directly

Live Chat

E-mel Privasi

Borang Permintaan Data

Explore How We Protect Your Account

Penyulitan Data

Pengurusan Kuki

Keselamatan Akaun

Tempoh Simpanan Data

Hak Akses & Pembetulan

Perubahan Dasar

Switch Through Your Privacy Questions

01 Apakah data peribadi yang ph90 kumpulkan daripada saya?

02 Adakah ph90 berkongsi data saya dengan pihak ketiga?

03 Bagaimana saya boleh meminta salinan data yang ph90 simpan tentang saya?

04 Bolehkah saya meminta ph90 memadam data peribadi saya?

05 Berapa lama ph90 menyimpan data saya selepas akaun ditutup?

06 Apakah kuki yang digunakan ph90 dan bolehkah saya mengawalnya?

07 Apa yang perlu saya lakukan jika saya mengesyaki akaun saya telah diakses tanpa kebenaran?

Related Pages